Frequently Asked Questions
Payment & Billing
What is the refund policy for advertising placements?
All advertising purchases are final and non-refundable. Once your order is placed and your space is reserved in the publication, refunds cannot be issued. This policy applies to all ad sizes, premium placements, map advertising, and design services.
Because the Royal Gorge Region Visitors' Guide operates on a fixed production schedule with limited available space, your reservation removes that placement from availability for other advertisers. We encourage all advertisers to carefully review their ad selection and placement options before completing their purchase.